Privacy Policy
Last Updated: January 2, 2026
1. Introduction
Welcome to Nyimbo Za Kristo (the "App"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and maintain your personal information. This Privacy Policy explains our practices regarding data collection, use, and protection.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us, including:
- Email address (for account creation and communication)
- Name and contact information
- Payment information (processed securely through third-party payment providers)
- Subscription preferences and history
2.2 Device and Usage Information
We automatically collect certain technical information about your device and usage patterns:
- Device type, model, and operating system version
- App version and installation date
- Usage patterns and feature preferences
- Crash reports and error logs
- General location information (if you grant permission)
2.3 Analytics Data
We use analytics services to understand how users interact with our App to improve user experience and identify technical issues. This may include:
- Pages or features accessed
- Time spent on the App
- Search queries and hymn selections
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- Creating and maintaining your account
- Processing subscriptions and payments
- Delivering App features and content
- Providing customer support
3.2 Improvement and Development
- Analyzing usage patterns to improve features
- Identifying and fixing technical issues
- Developing new features based on user feedback
- Conducting research and analytics
3.3 Communication
- Sending transactional emails (receipts, account notifications)
- Sending service updates and announcements
- Responding to your inquiries
- Marketing communications (with your consent)
3.4 Legal Compliance
- Complying with applicable laws and regulations
- Protecting our rights and the rights of our users
- Preventing fraud and unauthorized access
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our App and conducting our business, including:
- Payment processors (for secure payment handling)
- Analytics providers
- Cloud hosting providers (Firebase)
- Customer support platforms
These service providers are obligated to maintain the confidentiality of your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information when required by law, such as in response to a subpoena, court order, or government request, or when we believe in good faith that disclosure is necessary to:
- Comply with applicable laws and regulations
- Enforce our Terms of Service and other agreements
- Protect the safety and rights of our users and the public
- Prevent fraud and abuse
4.3 Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.
4.4 No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Security
5.1 Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure cloud storage (Firebase)
- Access controls and authentication mechanisms
- Regular security audits and assessments
5.2 Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and any transmission of data is at your own risk.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access your personal information and request corrections to inaccurate data. You can view and update your account information through your App account settings or by contacting us.
6.2 Data Deletion
You have the right to request deletion of your personal information, subject to certain legal obligations and the operational needs of our App. To request deletion, contact us at the email address provided below.
6.3 Opt-Out of Communications
You can opt out of promotional emails by clicking the unsubscribe link in our communications or by adjusting your notification preferences in the App settings. Please note that we will continue to send transactional emails necessary for account management.
6.4 Permissions Management
You can control which permissions the App has (location, storage, etc.) through your device settings.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account promptly. If you believe a child under 13 has provided us with information, please contact us immediately.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
9. International Data Transfers
If you are located outside Kenya, please be aware that your information may be transferred to, stored in, and processed in Kenya and other countries. By using our App, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We will ensure appropriate safeguards are in place.
10. Third-Party Links
Our App may contain links to third-party websites and services. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy and, if necessary, by providing additional notice (such as sending you an email notification). Your continued use of the App following the posting of changes means you accept those changes.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Rwimbo Solutions Inc.
Nairobi, Kenya
Email: mutzintl@gmail.com
Phone: +254 118 701 280
13. Your Privacy Rights by Region
13.1 Kenya (Data Protection Act, 2019)
If you are a resident of Kenya, you have rights under the Data Protection Act, 2019, including the right to:
- Know what personal information we hold about you
- Access your personal data
- Correct inaccurate information
- Object to the processing of your data
- Request deletion of your data
13.2 European Residents (GDPR)
If you are in the European Union, European Economic Area, or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to request access to, correction of, and deletion of your personal information. You also have the right to data portability and to restrict processing.
Conclusion
Thank you for using Nyimbo Za Kristo. We are committed to maintaining your trust by protecting your privacy and handling your information responsibly. If you have any concerns about how we handle your data, please don't hesitate to contact us.