We're Here to Help

Contact & Support

Have questions or need assistance? We're here to help you get the most out of Nyimbo Za Kristo.

📧

Email Us

mutzintl@gmail.com

We typically respond within 24 hours

📱

Call Us

+254 118 701 280

Available for urgent matters

📍

Location

Nairobi, Kenya

East Africa

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

How We Can Help

🔧 Technical Support

  • App crashes or performance issues
  • Login or account problems
  • Subscription and payment issues
  • Content loading problems

💡 General Inquiries

  • How to use specific features
  • Device requirements
  • Offline functionality
  • Content availability

📝 Feedback & Suggestions

  • Feature requests
  • Hymns you'd like us to add
  • User experience suggestions
  • General feedback

Our Response Times

Critical Issues
Within 4 hours
🎯
General Support
Within 24 hours
💬
Feedback
Within 48 hours
🤝
Business Inquiries
2-3 business days

🔐 Your Data Rights

We respect your privacy and your control over your personal data. You have the following rights:

📋 Access Your Data

Request a copy of the personal data we hold about you

✏️ Correct Your Data

Request correction of inaccurate or incomplete information

🗑️ Delete Your Data

Request deletion of your account and personal data

To exercise these rights or for more information about our privacy practices, see our Privacy Policy or visit our account deletion page.

Before You Contact Us

To help us serve you better, please check these common solutions first:

  • Ensure your app is updated to the latest version
  • Check that your device has adequate storage space
  • Try restarting the app and your device
  • Verify your internet connection is stable
  • Clear the app cache if experiencing performance issues